Local Delivery, Shipping + Tracking
Due to the recent spike in gas prices, we unfortunately have to start charging for local delivery. The amount charged for local delivery goes directly towards the cost of gas.
Shipping + Tracking
- Please allow 1-5 business days for processing.
- Once your order is processed, your order will be shipped out and you will be sent a tracking number.
- It make take up to 24-48 hours for your tracking number to update in the system.
- Please keep in mind there may be shipping delays. Please allow up to 7 days for deliveries.
- Karaoki Candles is not responsible for any lost or stolen packages marked delivered by USPS.
If you received a damaged or defective product, please notify us within 48 hours for assistance. Please include photos of the damage or issues with your candle to help us with your claim for replacement. Candles that have not been used with proper care are not considered defective.
If you have any questions or concerns, please contact us at firstname.lastname@example.org